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[Free Virtual Event] Social Media Summer Camp

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Guides

From product development, to campaign measurement, to consumer insights - we make it our business to learn every social intelligence use-case inside out. Learn how to make social data work for your business with our practical and inspiring guides.

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The evolution of the customer journey

Evolve your customer journey strategy, by creating memorable experiences for your customers, in the right place, at the right time.
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The Complete Marketer’s Guide to 2018

Get the tools you'll need to nail 2018.
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Real-time Marketing and the Dynamic Customer Experience

Moving beyond the Oreo moment. The steps to providing real value at the right time, across the customer journey
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Using Social Data to Improve ROI

Actionable advice to use social data to get bigger returns from your campaigns
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Social Listening in Practice: Benchmarking CX

Learn how to benchmark your company's customer experience, and bring the voice of the customer to your business goals.
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Social Listening in Practice: Logo Recognition

Go beyond text and start seeing your brand through your customers' eyes.
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Insights Center of Excellence Q&A

How to activate your data with a new way of communicating insight
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Championing the Customer Experience

The Marketer's Guide to Customer Experience Transformation
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Vizia: Enabling Agility, Collaboration, & Focus

Bring effective communication to the heart of your business with Vizia 2
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The Vizia Platform: Bringing Insights to Light

How our customers are driving value using Vizia
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Product Guide: Historical Data

Understand today’s data with access to the past
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Social Listening in Practice: Product Development

Social Listening in Practice
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Falcon.io is now part of Brandwatch.
You're in the right place!

Existing customer?Log in to access your existing Falcon products and data via the login menu on the top right of the page.New customer?You'll find the former Falcon products under 'Social Media Management' if you go to 'Our Suite' in the navigation.

Continue to brandwatch.com

Paladin is now Influence.
You're in the right place!

Brandwatch acquired Paladin in March 2022. It's now called Influence, which is part of Brandwatch's Social Media Management solution.Want to access your Paladin account?Use the login menu at the top right corner.

Continue to brandwatch.com